Volunteer with Phone Bank
Twice every month, our wonderful team of Phone Bank volunteers pick up the phones and keep the SF Bicycle Coalition pedaling strong. Join us as we call friendly lapsed members, offering an easy way to renew.
New to Phone Banking? Our fantastic Phone Bank Coordinator, Juli, will train you in everything you need to know. Whether you can stay for only an hour or for a full session, we'll be happy to put your time and talents to use.
View our upcoming Phone Banking sessions and sign up below. Space is limited, so sign up today!
Phone Banking F.A.Q.
Do I have to do cold calls?
No cold calls here! We call friendly, lapsed members with a quick reminder to renew and an easy way to do it. If being a member of the SF Bicycle Coalition is important to you, you've got all the experience we need.
What if someone asks me a question and I don't know the answer?
No worries, we don't expect you to be a policy wonk! We need your listening skills so those questions can be captured and passed along to the appropriate staff member for follow-up.
What if I can't get there until after 6pm?
No problem! Calling lapsed members is an incredibly effective tool, so anytime you're willing to donate to keeping the SF Bicycle Coalition membership base strong is much appreciated. Since we stop for dinner at 8PM, we do ask that you try to arrive by 7PM.
Do I have to use my cell phone?
No, we call from landlines at the SF Bicycle Coalition office.
I want to help, but I'm not sure what to say.
You'll get a training and a script with all the information you need - from the basics to talking points. Most people really appreciate the reminder to renew. In fact, they'll often thank you and occasionally even apologize for not renewing earlier!
Do I have to be a Bicycle Ambassador?
While it always helps to be a trained Bicycle Ambassador, it is not required to volunteer at the Phone Bank.
I'm bartering for a first-time membership. Can I volunteer?
We need Phone Bank volunteers to be passionate about the SF Bicycle Coalition. If you want to be a member and are willing to volunteer your time to become one then we'll trust that means you know the value of a SF Bicycle Coalition membership!