Issues & Improvements


Report to 311

Need to report a pothole or other hazard? San Francisco 311 is a great resource for notifying the City about issues or concerns. You can call 3-1-1, Tweet @sf311 or download the SF311 mobile app to report issues around the city.

Tweet @sf311 Download the App


Request Bikeway Improvements

The SF Bicycle Coalition’s goal is to Connect the City with 100 miles of bikeways to get you comfortably around the city. We need your help to identify these key areas in need of improvement and to get the City to address them.

Submit an Improvement


Construction Blocking Bike Lane 

There is a lot of construction in our city right now. If a construction project is impeding bike access, let us know. Contractors who do not comply with all the requirements and regulations in the SFMTA manual Regulations for Working in San Francisco Streets can be issued citations.

SFMTA ManualReport an Issue


Office of Citizen Complaints

The Office of Citizen Complaints is a separate City department under the direct supervision of the Police Commission. Their goal is to promptly, fairly and impartially investigate complaints against San Francisco police officers and make policy recommendations regarding police practices. Complaints can be filed over the phone or in the office Monday through Friday 8AM – 5PM.

Complaint ProcessFile a Complaint